Compliant with Malaysia's PDPA 2010

Privacy Policy SureWin APK β€”
Personal Data Protection for Malaysian Users

At surewin apk, your privacy is more than a legal obligation β€” it is a responsibility we take seriously. Find out exactly how we collect, use, and protect your personal information.

Last updated: 1 January 2026 PDPA 2010 Compliance

Our Commitment to Your Privacy

Six core data protection principles practised by surewin apk every day

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256-bit SSL Data Encryption

All data transmitted between your device and surewin apk protected with industry-standard 256-bit SSL encryption. This means your login credentials, payment details, and personal data cannot be intercepted by any third party.

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Compliant with Malaysia's PDPA 2010

Privacy Policy surewin apk is fully designed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that every instance of data processing has a valid legal basis and a clear, defined purpose.

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No Data Sales to Third Parties

SureWin APK has never and will never sell, rent, or trade members' personal data to any third party for marketing purposes. Your data belongs to you alone β€” we do not monetise it in any way whatsoever.

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Secure Servers in Malaysia

Member data surewin apk stored in licensed data centres located in Malaysia with strict physical and digital access controls. Our 24/7 monitoring system ensures no unauthorised access occurs at any time.

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Full Transparency in Data Usage

We clearly inform you of the purpose behind every piece of data collected, how long it is retained, and who can access it. No data is collected behind the scenes without your knowledge on the surewin apk.

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Your Data, Your Control

As a member of surewin apk, you have the right to access, correct, delete, and transfer your personal data at any time. Our data rights request process is straightforward, transparent, and handled within 14 business days.

1 Introduction

This Privacy Policy describes how SureWin APK ("we", "platform") collects, uses, stores, and protects your personal information when you use the surewinapk.net website, mobile app surewin apk or any services we offer.

We operate in accordance with the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia and takes data privacy seriously. This Policy applies to all users of the surewin apk β€” whether you are simply visiting our website, registering as a new member, or an active user who regularly uses our services.

By using the surewin apk, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue your use of our platform.

Our Core Principles: SureWin APK only collects data that is strictly necessary, uses it solely for the stated purposes, and retains it only for as long as required. We do not believe in excessive data collection.

2 Personal Data We Collect

Platform surewin apk collects personal data in three main ways β€” information you provide directly, information collected automatically, and information from legitimate third-party sources.

A. Information you provide directly:

  • Full name (as per identity card)
  • Identity card number or passport number
  • Date of birth
  • Email address
  • Mobile phone number
  • Residential address in Malaysia
  • Bank account or eWallet details (bank name, account number)
  • Selfie and identity verification documents (for KYC process)

B. Information collected automatically when you use the platform:

  • IP address and approximate location information
  • Device type, version, and operating system
  • Web browser name and version
  • Game history and betting activity
  • Deposit and withdrawal transaction records
  • Gaming session timestamps
  • Cookie data and device identifiers

C. Information from third parties (with your consent):

  • Identity verification from licensed KYC agencies
  • Transaction information from payment providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX

3 How We Use Your Data

Every piece of data collected by surewin apk used for specific, legitimate purposes. Below is a summary of our data usage:

Purpose of Use Data Types Used
Identity verification & account registration Name, IC number, date of birth, email, phone number
Processing deposits & withdrawals Bank/eWallet details, transaction records
Fraud prevention & anti-money laundering IP address, transaction records, game history
24/7 Customer Support Name, email, account history
Platform improvement & user experience Device data, usage logs, cookies
Legal compliance & reporting All relevant data as required
Promotional communications (with your consent) Email, phone number
Your Choice: For promotional communications, you may unsubscribe at any time via the "Unsubscribe" link in our emails or by contacting our support team surewin apk. Opting out of promotions will not affect your access to our services.

4 Legal Basis for Data Processing

Under Malaysia's PDPA, surewin apk processes your personal data on the following legal bases:

  • Consent: You provide explicit consent when registering your account surewin apk and accepting this Privacy Policy
  • Contract Execution: Data processing is necessary to fulfil the service agreement between you and surewin apk β€” including processing deposits, withdrawals, and account management
  • Legal Obligation: Certain data processing is required under Malaysian law, such as AML (Anti-Money Laundering) requirements and reporting to the relevant authorities
  • Legitimate Interests: Data processing for fraud prevention, platform security, and service improvement purposes is based on legitimate interests surewin apk that does not prejudice your rights

5 Data Sharing & Disclosure

Platform surewin apk does not sell, rent or disclose your personal data to third parties for marketing purposes. However, in certain limited situations, your data may be shared with the following parties:

  • Payment Service Providers: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX banks (Maybank2u, CIMB Clicks, and others) require transaction information to process your deposits and withdrawals
  • KYC & Identity Verification Providers: Licensed identity verification agencies that assist us in verifying user documents and age surewin apk
  • Malaysian Authorities: We will disclose required information to legitimate authorities such as the police, courts, or government agencies when mandated by law or court order
  • Technology Providers: Server infrastructure providers, cybersecurity systems, and customer support platforms that are bound by strict confidentiality agreements with surewin apk
Our Guarantee: Every third party working with surewin apk are contractually bound to protect your data and use it solely for agreed purposes. We do not permit your data to be used outside the scope of that agreement.

6 Data Security Measures

Your data security is our highest priority surewin apk. We invest in the latest security infrastructure to ensure your information remains protected at all times:

  • 256-bit SSL/TLS Encryption: All data in transit is protected with military-grade encryption
  • Data Encryption at Rest: Sensitive data such as passwords and financial information is stored in encrypted form on our servers
  • Two-Factor Authentication (2FA): Members surewin apk are encouraged to enable 2FA for an added layer of protection on their accounts
  • 24/7 Monitoring: An intrusion detection system (IDS) operates around the clock to detect and block suspicious activity
  • Regular Security Audits: Penetration testing is conducted periodically by independent security auditors
  • Internal Access Controls: Only staff surewin apk only authorised personnel may access user data, and all access is logged for audit purposes

While we take all reasonable steps to protect your data, no digital system is completely infallible. We encourage you to also safeguard your account by using a strong password and never sharing your login credentials with anyone.

7 Data Retention Period

Platform surewin apk does not retain your data longer than necessary. The following are our data retention guidelines:

  • Active account data: Retained for as long as your account remains active at surewin apk
  • Closed account data: Retained for 7 years after account closure in accordance with Malaysian financial regulatory requirements
  • Transaction records: Retained for a minimum of 7 years in accordance with the Anti-Money Laundering Act 2001
  • Game activity logs: Retained for 2 years from the date of activity
  • Customer support communication records: Retained for 3 years
  • Cookie data: Depending on the type of cookie β€” session cookies (deleted when the browser is closed) up to a maximum of 2 years for persistent cookies

Once the retention period expires, your data will be securely deleted or anonymised from our systems surewin apk so that you cannot be identified.

8 Your Rights Under Malaysia's PDPA

As a data subject under Malaysia's PDPA, you have the following rights regarding personal data held by surewin apk:

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Right of Access

Request a copy of all personal data we hold about you in a readable format

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Right to Rectification

Request corrections to any inaccurate or incomplete data in our records surewin apk

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Right to Erasure

Request the deletion of your personal data under certain circumstances permitted by the PDPA

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Right to Restrict Processing

Request that we restrict how your data is processed under certain legitimate circumstances

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Data Portability Right

Receive your data in a structured format that can be transferred to another platform

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Right to Object

Object to the processing of your data for direct marketing purposes at any time

How to Exercise Your Rights: Send a written request to privacy@surewinapk.net with the subject line "PDPA Data Rights Request". Please include your full name and account number surewin apk and a copy of your IC. We will process your request within 14 working days.

9 Cookies & Tracking Technologies

Platform surewin apk uses cookies and similar tracking technologies to enhance your experience. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled
  • Performance Cookies: Collects anonymous information about how you use the platform surewin apk to help us improve our services
  • Functional Cookies: Remembering your preferences such as language, display settings, and game choices for a more personalised experience
  • Analytics Cookies: Helps us understand platform usage patterns on an aggregated and anonymised basis for continuous improvement purposes

You can manage your cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality of the platform surewin apk. Each time you visit our platform for the first time, a cookie notification will be displayed to obtain your consent.

10 Changes to This Privacy Policy

Platform surewin apk reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The "Last Updated" date at the top of this page will always reflect the latest version.

For significant changes that materially affect how we use your data, we will notify you via:

  • In-app notifications surewin apk while you are logged in
  • Email to the address registered to your account
  • A clear notice on our website's main page

We encourage you to review this Privacy Policy page periodically. Continued use of the surewin apk after an amendment is published will be considered acceptance of those changes.

11 Contact Our Data Protection Officer

If you have any questions, concerns or complaints regarding this Privacy Policy or the way surewin apk handles your personal data, please contact our Data Protection Officer:

  • Email: privacy@surewinapk.net
  • General Support Email: support@surewinapk.net
  • Live Chat: Available 24/7 in-app surewin apk
  • Response Time: We aim to respond to all privacy enquiries within 3 working days
Complaint to the PDPC: If you are not satisfied with our response, you have the right to file a complaint with the Personal Data Protection Commissioner of Malaysia (PDPC) through their official channels. We cooperate fully with the PDPC in any investigation.

Your Data is Safe β€” Play with Confidence at SureWin APK

Sign up now and enjoy an online casino experience that is not only entertaining, but also guaranteed to be safe and transparent β€” a platform surewin apk built specifically for Malaysians.

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